Patented Derma-Aesthetic Skincare
Johannesburg
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Privacy Policy

Privacy Policy

Last updated: 1 October 2026

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Nazthetics website, and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

For the purposes of this Privacy Policy:

  • Company (referred to as “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Nazthetics (Pty) Ltd, Bedfordview, Gauteng, South Africa.
  • Service refers to the website, accessible from nazthetics.com.
  • Personal Data is any information that relates to an identified or identifiable individual, such as a name, email address, phone number, physical address, or online identifier.
  • Cookies are small files placed on your computer or device by a website, used to remember your browsing activity and preferences.
  • Service Provider means any natural or legal person who processes data on behalf of the Company, such as our payment processor or courier partners.
  • Usage Data refers to data collected automatically, generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service — for example, when placing an order — we may ask you to provide certain personally identifiable information that can be used to contact or identify you, including but not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Delivery address, city, province, postal code
  • Usage data

Usage Data

Usage Data is collected automatically when using the Service, and may include your device’s IP address, browser type and version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity on our Service and store certain information, such as items in your cart and your login session. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, if you do not accept cookies, some parts of our Service may not function correctly.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including processing and delivering your orders.
  • To manage your account, where you register as a user of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products you have purchased.
  • To contact you by email, phone, SMS or WhatsApp regarding your order, or (where you have opted in) with news and offers related to products or services you’ve purchased or enquired about.
  • To manage your requests, including customer support and returns.

We may share your personal information in the following situations:

  • With Service Providers: to process payments (our payment processor is PayFast), to arrange delivery (our courier partners), and to operate the website.
  • For legal reasons: where required to comply with a legal obligation, or to protect the rights, property or safety of the Company, our customers, or the public.

We do not sell your personal information to third parties.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including to comply with our legal, accounting and tax obligations, and to resolve disputes.

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights Under POPIA (South Africa)

As a South African business, Nazthetics processes your Personal Data in accordance with the Protection of Personal Information Act, 2013 (POPIA). Under POPIA, you have the right to:

  • Be notified of what Personal Data is being collected about you and why.
  • Access the Personal Data we hold about you, and request a copy of it.
  • Request correction of any Personal Data that is inaccurate, outdated, incomplete, or misleading.
  • Request deletion of Personal Data we no longer have a lawful basis to retain.
  • Object to the processing of your Personal Data in certain circumstances, including for direct marketing purposes.
  • Withdraw consent you previously gave for us to process your Personal Data, at any time.
  • Lodge a complaint with the Information Regulator of South Africa if you believe your Personal Data has been processed unlawfully. The Information Regulator can be contacted at inforegulator.org.za.

To exercise any of these rights, please contact us using the details below. We will respond to verified requests within a reasonable time and in accordance with POPIA.

Payments

We do not store or collect your payment card details. Payments are processed by our third-party payment processor, PayFast, whose use of your personal information is governed by their own Privacy Policy, available at payfast.co.za/privacy-policy. PayFast adheres to PCI-DSS standards for the secure handling of payment information.

Children’s Privacy

Our Service is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date above.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights under POPIA, you can contact us: